Miracle Mineral Solution (FAQ)
Below are some frequently asked questions related to Medicare Miracle Mineral Solution, Online Store, Shipment
- Will this product cure a disease, virus, pathogen, ailment, condition, etc?
We are not licensed physicians nor do we claim any sort of health benefits from our products. We are simply distributors and as such we are bound by the laws and regulations that the FDA and EPA make. They approve our products for water purification purposes only; if customers wish to use the products a different way it is up to them to do their own independent research.
- Where are you located?
We are located in Tennessee, United States. This is our only location and we do all of our distribution from here.
- How does your shipping work?
We ship using USPS Priority for the majority of our orders. We try to send out all packages that come in before 3:00PM Central time on the same day they come in. We have rarely used UPS or FedEx, but the shipping price will go up substantially.
- How fast will the package reach me?
Since we are shipping from Central United States, any states on the edge of the continent will most likely take 3 business days. Anything closer is usually 2, sometimes 1 business day.
- What countries do you ship to?
We can ship to almost any major country, there are a few exceptions. If the country you wish to send to is one of the few exceptions, we will let you know by email before proceeding to do anything with your order.
- What days do you operate?
We operate Mon-Fri, not on the weekends. Any orders placed after 3:00PM Central time on Friday and over the weekend will be sent out on Monday.
- What is the ratio for your WPS Kit?
Our kits are all 1:1 ratio, no matter the activator.
- What is the process for a return?
If you wish to return our products for whatever reason, you may do so by shipping them back to us in the original state that they were sent to you and all you have to do is include a note with your email/order ID, we will be able to find your order and refund you the correct amount.
- What if I made a mistake while ordering and now want to exchange the product for another?
Let us know by email and we will be happy to assist you. If it is a simple swap such as Citric Acid for HCL, it can be done very quickly and with no extra costs. If you would like to get different products, we will have to treat it as a return.
- What if I wish to send my order to a forward company?
If you wish to send your order to another company that will then forward to you, you may do so. We would like to let you know that we will not be dealing with third parties and if there is an issue with the shipment, the problem will have to be handled between you and the forwarding company. We do not provide any sort of paperwork or documentation to any third party.
- What types of payments do you accept?
You may pay for the order with a Paypal account or any major debit/credit card. If you wish to send us a check you may do so by snail mail.
- What is the difference between Citric Acid and HCL as an activator?
They will both yield the exact same solution when mixed with WPS. It is up to the customer’s preference. If you wish to hear our opinion, we think HCL is better.
- What do you recommend to store WPS for a long time?
We recommend purchasing the glass kits as there is a guarantee that the container will not get degraded over time. Both the WPS and Activator will last you a very long time if kept separate and in glass.
- What size capsules do you use?
We use size 4 capsules for WPS2 and size 0 capsules for Moringa Powder.
- What kind of capsules do you use?
We use gelatin based capsules for WPS2 and Vegi capsules for Moringa Powder.
- Why is the shipping so high for international orders?
We have a flat rate for international orders since they are more costly than domestic and this shipping rate is not affected by how much you order. If you wish to order a kit or a product of similar size, we can make the shipping cost $40.
- What kind of packaging do you use?
We use Styrofoam peanuts as our main way of packing orders. If you wish to not have packing peanuts, we can use paper instead.
- What if I made a mistake during checkout with my address/products or cannot log into my account?
All problems related to placing orders can be resolved by shooting us an email. We will get back to you as soon as we can.